Shipping Information

Cut-off Time Ships Today

16:00 (German Time Zone): All orders in stock placed in our web shop before 4pm (German Time Zone) on working days will be shipped the same day.

Shipping Provider

We offer you different possibilites to receive your order. The availability of the respective methods depends on the shipping location and is determined during checkout.

  • United Parcel Service (UPS)
  • FedEx
  • DHL Express
  • Pick-Up: Pick up your order in Darmstadt, Germany
  • Courier (Same-Day-Delivery): For selected destinations in Germany, we can offer you same day delivery.

Free Shipping

  • Germany: UPS Standard is free for shipments to Germany.
  • European Union: UPS Standard is free for orders above 1000€ shipped to destinations in the European Union.

Delivered Duty Paid (DDP)

Orders shipped to the United States are handled Delivery Duty Paid. That means Flexoptix is responsible for clearing the goods through import fees in the buyer's country.
The import fees are calculated during checkout and include:

  • Section 301 Tariffs of 7.5% for transceivers and 25% for optical patch cables
  • 0.3464% Merchandise Processing Fee (MPF)
  • Handling Fee: For handling the import, the shipping provider charges a handling fee.